FirstLight® Healthcare Solutions Website Privacy Policy

The following is a summary of the privacy and data collection practices for the FirstLight Healthcare Solutions website located at (the “Site”). These practices apply only to information collected online at the Site.

Collection and Use of Information
You can visit the Site without telling us who you are or providing any personal information about yourself. However, FirstLight Healthcare Solutions may collect certain non-personally identifiable information regarding visitors to the Site for the purposes of analyzing Site traffic and enhancing the user experience. This information may include IP address, domain type, browser version and Internet Service Provider (ISP).

FirstLight Healthcare Solutions collects only the personal information that you disclose to us when you submit an online request for information and/or when you contact us via an online form. In these instances, FirstLight Healthcare Solutions may collect your name, e-mail address, mailing address, phone number and any information contained in the text of your message. If you request information about franchise opportunities, we may also collect some basic financial information about you. This information will be used only to evaluate your eligibility with respect to available franchise opportunities and to respond to your request.

If you email a resume to us or otherwise submit personal information in relation to a career opportunity with FirstLight Healthcare Solutions, we request that you specify the position in which you are interested. This information is used only to determine whether we may be interested in hiring you and to contact you in regard to prospective employment.

If you elect to furnish us with personal information for any of the purposes described above, this information is retained by FirstLight Healthcare Solutions and may be used to respond to your inquiries and to support your relationship with us.

We at times implement Google Display Network Advertising and Remarketing campaign features. Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager.

We will not sell, rent or trade your personal information to unrelated companies. However, we may share your personal information with third party service providers who help us operate the Site (e.g., by providing site monitoring services, serving site content, administering emails, etc.), but only to the extent necessary to allow them to provide the relevant services.

The Site uses a browser feature known as a cookie, which assigns a unique identifier to your computer and is typically stored on your computer’s hard drive. Using cookies allows us to better administer the Site and provide an enhanced user experience. For instance, the information collected from cookies may enable us to recognize repeat visitors to the Site or identify the areas of the Site that are most visited by users.

Privacy of Children
The Site is not directed at children under the age of 13, and no one under the age of 13 should provide personal information on the Site.

Disclosures Required by Law
Please be aware that we may disclose specific information about you if required to do so by law or based on our good faith belief that disclosure is necessary to conform or comply with the law or is necessary to protect the users of the Site, the Site itself or the public.

Updating Your Information
If you want to remove your name from FirstLight Healthcare Solutions mailing list, or wish to update your information (e.g., change your email address), you may do so at any time by contacting FirstLight Healthcare Solutions by letter, telephone or email using the contact information set forth at the end of this policy.

The Site provides links to other websites. Such other websites have separate privacy and data collection practices. The terms of this privacy policy no longer apply once you leave the Site, and FirstLight Healthcare Solutions has no control over or responsibility for the privacy policies or data collection activities at another website. Further, FirstLight Healthcare Solutions does not endorse or sponsor the websites to which it has established links.

Change in Ownership
In the event that FirstLight Healthcare Solutions or any of its subsidiaries or business units are ever sold, acquired, merged, liquidated, reorganized or otherwise transferred, we reserve the right to transfer our customer databases, including all personal information contained therein, to a third party acquiring FirstLight Healthcare Solutions’ assets.

Policy Modifications
FirstLight Healthcare Solutions may from time to time revise this privacy policy. Any revised version will be effective upon posting to this page unless otherwise stated. We encourage you to visit the Site periodically for this and other important information from FirstLight Healthcare Solutions.

Your Information. Your Rights. Our Responsibilities.
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Your Rights
You have the right to:
Get a copy of your paper or electronic medical record
Correct your paper or electronic medical record
Request confidential communication
Ask us to limit the information we share
Get a list of those with whom we’ve shared your information
Get a copy of this privacy notice
Choose someone to act for you
File a complaint if you believe your privacy rights have been violated

Your Choices
You have some choices in the way that we use and share information as we:

Tell family and friends about your condition
Provide disaster relief
Include you in a hospital directory
Provide mental health care
Market our services and sell your information
Raise funds

Our Uses and Disclosures
We may use and share your information as we:
Treat you
Run our organization
Bill for your services
Help with public health and safety issues
Do research
Comply with the law
Respond to organ and tissue donation requests
Work with a medical examiner or funeral director
Address workers’ compensation, law enforcement, and other government requests
Respond to lawsuits and legal actions

Questions/Contact Information
If you have any questions about our privacy policy, the practices of the Site, or your dealings with the Site, you can write, phone or email us using the contact information below.

FirstLight Home Care Franchising, LLC
7870 East Kemper Road, Suite 440, Cincinnati, OH 45249